2021 Covid-19 Updates
Are we open?
2/10/2021 Our cabins and campground are currently open. Canoeing/kayaking and shuttle services are available this time of the year by advance reservations. We expect to open up our other activities on a normal schedule this year.
Covid-19 Cleaning
We firmly believe in the power of the outdoors to keep people healthy and sane in times like this. Therefore, we are continuing to welcome people coming in to get out away from people. However, Cumberland Falls State Resort Park and the most popular local trails (Eagle Falls, Dogslaughter Falls, Laurel Lake, Vanhook Falls) were overrun with people. Because of this Cumberland Falls State Resort Park is now closed. If you are wanting to go out hiking in the area, there are plenty of lesser known and less visited trails in the area. Please feel free to ask me for suggestions. I won't send everyone to the same place at the same time. We want people to spread out!
While you are here, please keep in mind that this is not the time for socializing. Enjoy the area, enjoy the outdoors, enjoy having space to move around, but keep to your family groups. Don't let your kids play with kids not in their family group. Keep at least a 6 foot distance. Clean up after yourselves to help minimize the risk to others, including myself and my staff. Thank you!
We are closely monitoring the CDC and WHO statements regarding Covid-19, and are using their guidelines to help us reduce the risk of spreading the illness while still serving our guests.
We have always prided ourselves on the cleanliness of our campground, and are taking additional steps to help minimize the risk of infection.This includes increasing the frequency of cleaning and disinfecting community areas, ensuring we use disinfectants proven to work against viruses, paying special attention to high touch areas, and requiring all cleaning staff to wear gloves. The bathhouses remain open, although we may reduce the number of stalls available based on the number of people we have staying with us at any given time. If you are self-contained, we ask you to minimize your exposure by using your own facilities as much as possible.
Cabins: Following CDC guidelines that fabric can hold the virus for up to 3 hours, we are delaying the cleaning of cabins for 24 hours to help protect our staff. In addition, we are requiring at least 4 hours pass after cleaning before we will allow our guests to enter a newly cleaned cabin. This means that cabins are not currently available for a same-day turn. To help with this, we may need to move your reservation (before check-in) to a different cabin of the same type. We will always contact you before changing your reservation. Also, we have removed all extra throw pillows and blankets from Star Falls cabin and the new couple cabins. If you need extra blankets, please feel free to ask and we will bring them to you.
Playground: The playground area is closed. It is in an open, non-gated area, so we do not have a way to physically keep kids off of the playground, so we are asking for the cooperation of all in this matter. There still plenty of run-around room, including places to play catch and ride bikes, with members of your current social group. We are asking groups not to intermingle with other groups camping here, and that includes children as well.
For our staff we are emphasizing the importance of standard procedures like hand-washing and training them on new procedures, such as maintaining appropriate distances between people. We request your help in this matter. If it easier to maintain a 6 foot distance from you if you maintain a 6 foot distance from us! We are also running a much smaller on-site crew at the moment, so please be patient if someone is not immediately available by phone. We are also requiring our staff to take their temperature before coming in to work. If they are running a high temperature, they are not allowed in to work (and are encouraged to completely self-isolate) until 3 days after they start running a normal temperature. Staff that share a household with someone running a temperature are required to wait 14 days before returning to work.
While you are here, please keep in mind that this is not the time for socializing. Enjoy the area, enjoy the outdoors, enjoy having space to move around, but keep to your family groups. Don't let your kids play with kids not in their family group. Keep at least a 6 foot distance. Clean up after yourselves to help minimize the risk to others, including myself and my staff. Thank you!
We are closely monitoring the CDC and WHO statements regarding Covid-19, and are using their guidelines to help us reduce the risk of spreading the illness while still serving our guests.
We have always prided ourselves on the cleanliness of our campground, and are taking additional steps to help minimize the risk of infection.This includes increasing the frequency of cleaning and disinfecting community areas, ensuring we use disinfectants proven to work against viruses, paying special attention to high touch areas, and requiring all cleaning staff to wear gloves. The bathhouses remain open, although we may reduce the number of stalls available based on the number of people we have staying with us at any given time. If you are self-contained, we ask you to minimize your exposure by using your own facilities as much as possible.
Cabins: Following CDC guidelines that fabric can hold the virus for up to 3 hours, we are delaying the cleaning of cabins for 24 hours to help protect our staff. In addition, we are requiring at least 4 hours pass after cleaning before we will allow our guests to enter a newly cleaned cabin. This means that cabins are not currently available for a same-day turn. To help with this, we may need to move your reservation (before check-in) to a different cabin of the same type. We will always contact you before changing your reservation. Also, we have removed all extra throw pillows and blankets from Star Falls cabin and the new couple cabins. If you need extra blankets, please feel free to ask and we will bring them to you.
Playground: The playground area is closed. It is in an open, non-gated area, so we do not have a way to physically keep kids off of the playground, so we are asking for the cooperation of all in this matter. There still plenty of run-around room, including places to play catch and ride bikes, with members of your current social group. We are asking groups not to intermingle with other groups camping here, and that includes children as well.
For our staff we are emphasizing the importance of standard procedures like hand-washing and training them on new procedures, such as maintaining appropriate distances between people. We request your help in this matter. If it easier to maintain a 6 foot distance from you if you maintain a 6 foot distance from us! We are also running a much smaller on-site crew at the moment, so please be patient if someone is not immediately available by phone. We are also requiring our staff to take their temperature before coming in to work. If they are running a high temperature, they are not allowed in to work (and are encouraged to completely self-isolate) until 3 days after they start running a normal temperature. Staff that share a household with someone running a temperature are required to wait 14 days before returning to work.
Contactless Check-ins
All advance reservations should be paid in full, so there is no requirement that you enter the office. Maps marked with your name and site numbers will be put on the late check-in board, even during open hours. You can pick your map up there and head to your site.
The office area is now closed. You can call from the parking lot or contact us through the chat feature on this website. We will be happy to book your reservation over the phone and email you a payment link.
You can order firewood, camping supplies, and even gem mining rough through the store. If you order it while you are here, we will deliver it to your campsite. Otherwise, we will either have it available for you to pick-up on the porch at the reservation building or we can deliver it after you arrive. Please bear in mind that is a new thing for us and we are going to be getting used to it as well: https://reservations.ky-rafting.com/shop. If you have questions or problems, please let us know so that we can address it as quickly as possible.
Please know that we are still available for any questions. You can use the contact email below, or the chat button, or send us a message through google or our Facebook page. You can even call us!
The office area is now closed. You can call from the parking lot or contact us through the chat feature on this website. We will be happy to book your reservation over the phone and email you a payment link.
You can order firewood, camping supplies, and even gem mining rough through the store. If you order it while you are here, we will deliver it to your campsite. Otherwise, we will either have it available for you to pick-up on the porch at the reservation building or we can deliver it after you arrive. Please bear in mind that is a new thing for us and we are going to be getting used to it as well: https://reservations.ky-rafting.com/shop. If you have questions or problems, please let us know so that we can address it as quickly as possible.
Please know that we are still available for any questions. You can use the contact email below, or the chat button, or send us a message through google or our Facebook page. You can even call us!
Still have questions?
We want to do what we can to minimize the risk, while still providing our guests with an amazing experience! If you have any questions, please feel free to contact us. You can use the contact email below, or the chat button, or send us a message through google or our Facebook page. You can even call us!
Phasing in reopening
We all want to know when things will be opening back up! We will be phasing in our activities, depending on various factors including social distancing, cleaning protocols, the resources required, and state and local guidelines. The following schedule is tentative, as it depends on many factors, including approval by government agencies and any changes in the government guidelines. Restrictions and logistics will change as numbers and guidelines change.
Currently open:
Cabins and campground including tent camping, with restrictions
Canoeing/kayaking (Upper Upper Cumberland and the Big South Fork), with restrictions
BSF Duckie trips, with restrictions
Hiker/Boater shuttles, with restrictions
Pond rentals (SUPs and corcls)
Gem Mining operations, with restrictions
Retail store, with restrictions
Zip line
Climbing Wall
BSF Tubing
Fri, May 29th
Electric Bike Rentals
Mon, June 1 (Cumberland Falls State Park reopens trails and river access areas)
Canoe/kayak trips that take out at Cumberland Falls State Resort Park
Wed, June 3
Rainbow Mist
Rainbow Mist SUP/kayak trips
Fri, June 5
Rail biking (tentative)
No later than June 29th, possibly earlier (social gatherings of up to 50 people are allowed)
Whitewater rafting
Cumberland Star riverboat
Currently open:
Cabins and campground including tent camping, with restrictions
Canoeing/kayaking (Upper Upper Cumberland and the Big South Fork), with restrictions
BSF Duckie trips, with restrictions
Hiker/Boater shuttles, with restrictions
Pond rentals (SUPs and corcls)
Gem Mining operations, with restrictions
Retail store, with restrictions
Zip line
Climbing Wall
BSF Tubing
Fri, May 29th
Electric Bike Rentals
Mon, June 1 (Cumberland Falls State Park reopens trails and river access areas)
Canoe/kayak trips that take out at Cumberland Falls State Resort Park
Wed, June 3
Rainbow Mist
Rainbow Mist SUP/kayak trips
Fri, June 5
Rail biking (tentative)
No later than June 29th, possibly earlier (social gatherings of up to 50 people are allowed)
Whitewater rafting
Cumberland Star riverboat
