Please refer to cancellation policy that corresponds with your reservation. If you received an invoice via email, the appropriate cancellation policy will be located inside that invoice. If you are unsure of which cancellation policy applies to your reservation or do not see that policy listed, please contact our office and we will be glad to assist you.
Activity Cancellation Policies:
Upon booking, these activities require a 50% non-refundable deposit. The remaining balance for your activity is due one week before the date of the reservation.
Rafting, Canoeing/Kayaking Trips & Shuttles, SUP Rainbow Mist, Hiker Shuttles, Unguided Duckie Trips, Tubing:
Lodging Cancellation Policies:
Upon booking, our Resort Cabins require payment in full.
Resort Cabins (Star Falls Resort Cabin and Couple Cabins):
Upon booking, Rustic Cabins and Campground Sites require the first night's stay as a non-refundable deposit to confirm your reservation. The remaining balance is due one week before your reservation date.
Rustic Cabins and Campground Sites:
(Covered Wagons, Super Cozy Cabins, Cozy Cabins, Tent camp-sites, RV sites)